ITIL - ITSM - COBIT

Monitoring aktuálních informací a webových zdrojů týkajících se "IT Service Managementu" - ITSM, jmenovitě "Information Technology Infrastructure Library" - ITILu a COBITu. Weblog je součástí informačního portálu AKA-MONITOR, www.akamonitor.cz, spravovaného doc. A. Katolickým.

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11.4.07

ITIL STRATEGIES FOR CIOS - supercast

(SearchCIO.com - 04.01.2007)
ITIL isn't just for large enterprises. Midsized companies are also adopting the standards at a very fast pace, and there's a lot to consider. This supercast, featuring magazine articles, online articles, webcasts and podcasts, examines decision points for CIOs when evaluating ITIL, as well as advice on change management, training and certification options, executive support strategies and common pitfalls -- just the beginning of the vast offerings in IT service management best practices. Celý dokument najdete na adrese TÉTO!